Please choose the correct shipping method at the checkout for courier which is NACEX, do not choose local delivery unless you are within our zone where we deliver to with our own transport. If the incorrect shipping method is chosen your order will be cancelled and refunded minus a €0,50 charge to cover payment provider costs. Feel free to call us on 674 511 909 if you need any help.
Please note we currently do not ship chilled or frozen products via courier, if you have a frozen or chilled product in the basket, the courier option will be removed at the checkout and will ask you to remove any items that are frozen/chilled.
We do not ship to the Spanish or Portuguese Islands, mainland only. If you place an order to these locations your order will be cancelled and refunded minus a €0,50 charge to cover payment provider costs.
We will not ship any chocolate or other items we feel may be damaged due to heat in the Summer due to the couriers not being temperature controlled.
Please create an account and log in before placing an order, guest checkout has been disabled.
For mainland Spain & Portugal we offer a one size box up to 20kg volumetric (€16.99), or 2x boxes up to 40kg volumetric (€33.98). If you would like to order more, please create a new separate order.
As you add products to the basket the weights and sizes of each item will be totalled up, the checkout will inform you the % of space you have used up on the first box. If you go over to two boxes the system will also inform you and show you the % you have used on the second box. Once you go over 2 boxes, the shipping option will no longer be available and you will have to reduce the size of the basket. Please bear in mind large products like cereal and multipack crisps have a larger volumetric weight and will take up box space quicker.
Orders will be sent via NACEX within 1-2 days excluding weekends and holidays, and should take 24-48 hours to get to your door.
On rare occasions there may be an item showing in stock but is actually out of stock. In the event of a stock shortage on an item, the amount will be refunded back to the same card the order was placed with within 48h plus bank times which vary.
If a product has a short shelf life we will not send the product.
We package our boxes with bubble wrap inside to try and avoid any damages, if there are any damages please email [email protected]
The cost of shipping includes insurance.
If you have any questions please email us at [email protected]